I have already called my previous provider and they said that they need my new provider to send them a request. How do I do this? More than 7 hrs, phone has not transferred yet.
There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage) . Check the envelope icon on top right. Call them and get it fixed
