12-02-2024 07:33 PM
Hello, I cannot get into my selfserve to correct my credit card information. It leads me to restart my subscription. Eversafe is logging in fine but won’t go to my account it has been less than 90 days. Please help.
12-02-2024 07:34 PM
hi @Ahmadi the error means your login is somehow not link to your my account. But support agent can sort this out
you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Support will reply via Community inbox here within 2 to 4 hours:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage