09-11-2024 02:34 PM - last edited on 09-11-2024 04:16 PM by computergeek541
Good afternoon, yesterday my friend sent me a referral link and it says I will receive one time credit referral xxxxxxxxxxxx. Can you please help me as it did not go through. I signed up last night and waiting to receive my Sim Card in mail and then proceed with new plan. My total bill is $31.64 How do we apply the credit referral so I get the $10 off? Thank you so much for your help.
09-11-2024 02:42 PM
Thank you so much. I appreciate quick response.
09-11-2024 02:40 PM
Hello @Marcia2
@it can take up to 72 hours to show up under your profile online under credits. At the same time you’re credited, your friend should get their Chick Ching text. If you have yet to receive it after 72 hours of signing up, then please create a ticket using the chat bot in the bottom right corner and enter Customer Service. Good luck.
09-11-2024 02:39 PM
@Marcia2 As @hairbag1 says it take up to 72 hours for it to show up if after 3 days and still not in your available funds ask support to ensure it was applied correctly
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
09-11-2024 02:36 PM
the $10 credit will be applied within 72 hours of successful activation of new account.