07-28-2024 09:56 AM - last edited on 07-28-2024 10:39 AM by Dunkman
When I signed up at the end of May, I entered referral code 9M9xxx. I've now received two monthly billings but have not gotten a $10 credit on either one. Should I not have received a credit?
Edit by Dunkman: removed referral code
07-30-2024 03:34 PM
To Whomever deleted my post. That wasn't right. This person was looking for help and coincidentally enough, this was my code he used. Therefore what I said was correct and should not have been removed. I broke no rules nor said anything that violated the TOS. Please place it back and then you can delete this. Thank you.
07-28-2024 10:28 AM
It’s possible, if you don’t know the referee and got this code from the internet, the code is invalid or no longer active, which means you will not receive $10 credit
07-28-2024 10:19 AM
did you check your payment history on My Account? it should show you a $10 credit. If you don't see that, ask PM to check. Just open ticket with them using the Orange Chatbot icon on lower right, start typing Submit ticket, choose Contact Us and then follow the screen to login and submit ticket
07-28-2024 10:03 AM
@Fred829 if you haven’t received the one time $10 credit in 72 hours of activation . Just contact support to ensure the code was added correctly
submit ticket with support . using the chat bubble bottom right of screen
If that doesn’t work you can always send direct private message to support .
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
07-28-2024 10:01 AM
You should have received $10 credit to your available funds within 72 hours of activation.
If you did no receive the $10 credit, you should contact customer service agent. Click on the chat icon on the right corner of website. Follow prompts to submit ticket for CSA help.