@sharonshermans Maybe check your self service account. See what other plans are available to you. Some of the newer plans may offer more data or even by cheaper at your price point. If you do decide to change, make sure to change at next renewal d...
@Tumble Which model phone did you purchase?You should be able to download the PM app to your new phone. Login to your account and then purchase new eSIM (should be free) and the eSIM will be active on your new phone. The old eSIM on your old phone ...
@Squirrelly7 Does other services work? ie talk and data? Part 1:imessage can sent to/from Apple ID or a phone number. To do what you described you should be using your phone number, not your Apple ID.Go to Settings> Messages> Send & ReceiveYour set...
@FREDANAFI Are you able to access your self service account? Either via website or the PM app? The details would be Overview and Subscription and Add on sections.
@Mohammadh Is everything else working fine? texting? data? Is calling all Canadian numbers not working?Maybe try a reboot of your phone. Network reset of phone.
