Recover deleted/lost texts

[jacson101]

Is there a way to recover deleted/lost text messages from one inbound specific number? I cannot restore from iCloud so it can only be done by public mobile.

[JL9]

Oh I am not, I realize it is all carriers, it is too bad in all instances with all companies...not just a PM centric thing

[hTideGnow]

HI @JL9   don't blame PM, no carrier will help you to retrieve old text.   Text are all "deliver and delete" , there is no server to cache your text (technically, of course, if you are RCMP with a court order, that is a different story)

[JL9]

I had the same issue years ago (first time around with PM) and unfortunately wasn't able to find them as many avenues as I tried

[Meow]

If you deleted/removed SMS from your phone PM will not be able to bring them back.

You can try 3rd party recovery apps but results could be hit and miss.

[darlicious]

@jacson101 

Public Mobile does not have access to the content of your texts that would be privacy issue. There are online services/programs that can recover a certain percentage of texts but the more texts youvrecieve the less that can be recovered.

To contact customer support : Submit a support ticket via SIMon the chat bot Click here 

Or if you cannot submit a ticket via SIMon then Click here   ....for additional member supplied info.

[Dunkman]

@jacson101 

Unfortunately, unable to recover deleted texts messages from Public mobile end.  

Since iCloud does not work, did you backup your phone to a PC via iTunes?  

If it is very important, you can try other software programs or try to hire somebody to attempt to recover.