Reactivate recently expired number

[mybell]

my number xxxx has recently elapsed.  Is it still available.  Can I get it back.  I cannot log into my account as it says invalid. 

Edit by mimmo

[JL9]

Unlikely, but if it was originally a PM/Koodo/Telus #, you may have an outside chance if you contact a CSA with your request

[darlicious]

@mimmo 

The offer to retrieve a phone number for a lost account is made on a regular basis. It's basically the consolation prize as long as the phone number is retrievable.

To contact customer support : Submit a support ticket via SIMon the chat bot Click here 

Or if you cannot submit a ticket via SIMon then Click here   ....for additional member supplied info.

[mimmo]

If your login is invalid it likely means your account has been expired for more than 90 days. As mentioned do you need to buy me some card and create a new account with a new number.

From what I have been told by pm management,  is public Mobile's official  policy not to retrieve expired phone numbers.

[darlicious]

@mybell 

Was your phone number originally from pm/koodo/telus? If so and it's been less than 90 days since losing it then most likely yes. Contact customer support to confirm and then activate with a temporary number  and contact customer support again to have them rrcover the phone number.

But you should remive the phone number from your post.

To contact customer support : Submit a support ticket via SIMon the chat bot Click here 

Or if you cannot submit a ticket via SIMon then Click here   ....for additional member supplied info.

[JK8]

@mybell 

If it has been more than 90 days from your renewal date since you paid then your account has been closed automatically. You will need to purchase a new SIM card and activate again. Call your number to see if it is in use.