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Received a points balance update email despite not being enrolled in points (!?)

BabakR
Good Citizen / Bon Citoyen

Not sure what's going on, did I get enrolled despite not wanting to? can I check to verify that I'm not enrolled in the points reward program but in the legacy dollar based rewards program?

 

This the first time I've received such an email from PM, see screenshot below:

 

https://imgur.com/hLbSZmw

 

Thank you

6 REPLIES 6

BKNS27
Mayor / Maire

@BabakR 

I got the same email a month ago and I am on the old Rewards system.

Funny it said that I have 0 points. 😂

https://productioncommunity.publicmobile.ca/t5/The-Lounge/Check-out-your-Public-Points-summary-now-e... 

will13am
Oracle
Oracle

@BabakR , don't worry about the email, it's a glitch affecting some accounts.  I received the email twice and counting.  The easiest way to tell it's a glitch is the zero points earned.  It would be a worry if points earned was not zero. 

It was the first time I've ever received such an email from public mobile so I just presumed some glitch moved me to public points.

 

Maybe it's a subtle way for public mobile to try to coax non-points members to switch. 

 

Can't figure why else I would have gotten it 🤔

 

 

Handy1
Mayor / Maire

@BabakR It seems a few people got this same email. I wouldn’t worry about as @hTideGnow  already mentioned and before you almost mess you pants as @HALIMACS  nearly did hahahahahahahahah oh @HALIMACS  LOL 

HALIMACS
Mayor / Maire

Yes, @BabakR 

 

I did too a few weeks back and almost $h!t my pants thinking they arbitrarily moved me to Public Points.

 

I logged into the rewards site and it clearly confirmed I was still on the old rewards program.

hTideGnow
Mayor / Maire

HI @BabakR 

 

no worry, someone posted the same thing earlier

 

Just login to My Rewards again.  If you see dollars everywhere, you are good 🙂

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