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Reactivate number owned by public mobile

Brakus
New in Town / Nouveau en Ville

How do I  re activate a number owned by PM?

5 REPLIES 5

@Brakus 


@Brakus wrote:

It was Roger’s number originally. Roger’s said it is now owned by PM, so PM has to reactivate it. 


Then you will need to contact customer service agent as mentioned in earlier post. 

Brakus
New in Town / Nouveau en Ville

It was Roger’s number originally. Roger’s said it is now owned by PM, so PM has to reactivate it. 

@Brakus  In that case the number will go back to the carrier it originated from so if that was public mobile check with support , if it was another carrier you will need to check with them to try and get number back 

Brakus
New in Town / Nouveau en Ville

I lost the number 2 days ago. I transferred a second number to my account not realizing I could only have 1. Now the second number I transferred in pushed out the original. 

hTideGnow
Mayor / Maire

hi @Brakus how long you lost the number?? was your account suspended for over 90 days?  if you call 1-855-4PUBLIC and enter that phone number , what the system says?

or you can check with support ,  you can submit by direct message:  

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

 

Support will reply via Community inbox here within 2 to 4 hours:

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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