12-22-2024 06:36 PM
I havent been able to log into my acocunt since brining over my account to public mobile from telus
12-22-2024 06:47 PM
Thank you all, just created a ticket via direct message. On standby for now
12-22-2024 06:40 PM
but does your PM sim card able to call and your mobile data works?
you probably need PM to check what was wrong. You won't be able to open proper Chatbot ticket, so just message them
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
12-22-2024 06:39 PM
@junin Get support to help you if nothing else works
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
12-22-2024 06:39 PM
HI @junin
you will need support agent to help. Please submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage