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junin
Great Neighbour / Super Voisin

I havent been able to log into my acocunt since brining over my account to public mobile from telus

4 REPLIES 4

junin
Great Neighbour / Super Voisin

Thank you all, just created a ticket via direct message. On standby for now 

slusagm
Mayor / Maire

but does your PM sim card able to call and your mobile data works?

you probably need PM to check what was wrong.  You won't be able to open proper Chatbot ticket, so just message them

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Handy1
Mayor / Maire

@junin  Get support to help you if nothing else works 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

 

hTideGnow
Mayor / Maire

HI @junin 

you will need support agent to help.   Please submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

  

 

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