Change plans

[Toxin]

I used up all my data on my existing plan and still have 2 more months till renewal….  If I switch, what will happen?

[hTideGnow]

HI @Toxin 

Yes, you can .  Just login My Account and go back to Change Subscription, you will see the new plan showing as scheduled change, just click Cancel Subscription Change and all good

[Handy1]

@Toxin  Yes in subscription add on page , you will see your current plan and up coming plan and option to cancel like this 

Cancel plan change

[Toxin]

Once I select a plan to be changed upon renewal, can I still change my mind and not change or change into another plan prior to renewal date?

[Dunkman]

@Toxin 

Public mobile does not pro-rate plans.  If you change plans earlier, then you will lose whatever is remaining in the original plan.  Also, it is unknown if Public mobile will keep a Canada-USA talk, data plan in the future.  If you are on a promo plan and switch out, it might not be available to switch back.  

[dust2dust]

I would just leave networks on automatic and if already on 5G I would leave it on 4G and leave roaming data on.

[Toxin]

Are there things I need to watch out for if I change plans every cycle?   I was thinking of switching plans to reflect where my location (US or Canada) is going to be during each cycle.  

[Handy1 · Accepted solution]

@Toxin  In the event you just want to change plans immediately you will have to pay the full price of new plan upfront and start a new 30 day or 90 day plan depending what plan you want to change to . You will keep old rewards and have them for your following renewal