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Cell service getting worse

CraigW
Great Neighbour / Super Voisin

In the last 6 months to a year the Public  Mobile cell service as become considerably worse. It used to be clear in my house, now it is broken up and can occasionally completely drop the connection.

7 REPLIES 7

DDM69
Deputy Mayor / Adjoint au Maire

Did it make any difference?  

CraigW
Great Neighbour / Super Voisin

My wife is having the same issue so don’t think it is my phone but I will reset the network and see if that helps. Thanks

CraigW
Great Neighbour / Super Voisin

My network is set to LTE but I will switch to 3G and see how that works.

CraigW
Great Neighbour / Super Voisin

My wife is having the same issue so I don’t think it is related to my phone but will try a few of the suggested options.

hTideGnow
Mayor / Maire

hi @CraigW 

try Reset all networks and try your sim another phone 

DDM69
Deputy Mayor / Adjoint au Maire

@CraigW 

So I doubt the cellular towers have been moved. 

That would likely mean that you have been encountering interference from somewhere.  Unless there is a problem with your device.  Could you try your sim card in another phone?  Is there a specific area of your house that is worse?  I would do some online research into this as I doubt it is a Public Mobile issue.

Handy1
Mayor / Maire

@CraigW  What do you have your network selection set to ? Try it in 3G or 5G and test to see if it helps with voice 

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