Can't Activate Sim - Stuck at Choose phone number.

[phonezero]

Hi - I am having the same problem. I can easily get past the first page where I enter my SIM info, however it wont allow me to select a new number. The page is stuck over there. Not sure if it is specific to my SIM. I have tried firefox, chrome and even IE. 

I wanted to register to get the $40 promotion (for 4GB), which lasts only till tomorrow. Hopefully this issue is resolved before that deal is over. 

Thanks all @Shazia_K, @Mary_M

[Mary_M]

Hey @phonezero,

Thank you for the update ! I'm glad to hear that you were able to activate - and I also see that you successfully ported your number 🙂

Welcome to PM!!

Thank you for the suggestions @Luddite 🙂

Mary

[phonezero]

Thanks That worked!

[Luddite · Accepted solution]

@phonezero The "tricks" that have helped some are:

- clear browser's cache and turn off popup/ad blocker

- don't use your phone number as the alternate

- if you are porting a number DO NOT do that during activation; select a temporary number. Transfer once you are sure your PM service is functioning properly.

- if you have long name(s) shorten them

If these do not work follow the suggestions in this post:

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me...

If you can't activate today with these suggestions, you should assume it will be a week before Public Mobile is functional.

Good luck.