Public Mobile phone number?

[PennyFrances]

Does anyone know if Public Mobile has an phone number where to could talk live to an actual person (rather than the chats)?

[HALIMACS]

@PennyFrances 

Is this about the question you asked a little bit earlier regarding your brother purchasing a plan for you and wanting you to put your credit card on file, not his?

[BKNS27 · Accepted solution]

@PennyFrances 

Nope PM is an online service so type in Submit Ticket on SIMon Chatbot bottom of page or private message on the envelope icon above.

But is quicker if you post your questions if it is a common issue.

[softech]

@PennyFrances sorry no 

but you can share your question here and we can try to help., could be faster than wait for support 😄

or you can engage support via ticket 

1.  Open ticket with Chatbot for faster response (2-48 hours), using direct link: https://publicmobile.ca/chatbot.

Start by typing "Forgot Login Information", then click "Contact Us",, then click "Click here to submit a ticket ↗" 

2. if you have problem with Chatbot: Private message CS Agent at:    

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there