08-26-2020 03:07 PM - edited 01-05-2022 12:56 PM
If I purchase the "500 Canada-wide Long Distance minutes" and "200 U.S. & Canada Long Distance minutes" add-ons, will the 500 Canada-wide minutes take precedence over the 200 minutes for Canadian numbers?
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08-26-2020 04:38 PM
@Anonymous I'm very glad there is a great community to get answers from. But sometimes people need a gentle reminder that it's not good enough to just spam a random answer.
08-26-2020 04:13 PM - edited 08-26-2020 04:14 PM
@latefordinner wrote:If I purchase the "500 Canada-wide Long Distance minutes" and "200 U.S. & Canada Long Distance minutes" add-ons, will the 500 Canada-wide minutes take precedence over the 200 minutes for Canadian numbers?
Well I'll have a go.
Yes.
You can have plan minutes, 500, 200, 400. It consumes in that order calling Canada.
Edit: no need to jump on anybody. We're all fellow customer like you just trying to help out a little.
08-26-2020 04:10 PM - edited 08-26-2020 04:11 PM
@latefordinner wrote:If I purchase the "500 Canada-wide Long Distance minutes" and "200 U.S. & Canada Long Distance minutes" add-ons, will the 500 Canada-wide minutes take precedence over the 200 minutes for Canadian numbers?
@latefordinner Yes the domestic add-on minutes are used first, after depleting your plan mins, and if you've used up all your domestic mins before adding anymore/renewal resets your plan, then the 200 US/Canada mins would be used.
08-26-2020 04:08 PM
@Triguy Did you bother to actually read my question?
08-26-2020 03:16 PM - edited 08-26-2020 03:16 PM
Your plan minutes are used first then the add-ons would be used. They remain in your account until used up.
08-26-2020 03:12 PM
Based on my experience it does. Easy enough to check In your self serve account though as soon as your regular minutes have been used.