Porting number from Koodo.

[ttran22222]

Hello,

I have been trying to port my number from Koodo to my new PM account, but I always get an error message:

"Oh no! 
It looks like something went wrong, but don’t panic.

Log out and then log back in again to continue. Or return to the Login Page."

I have tried and tried again at least a dozen times and still get the same message.

Is there something wrong with the PM website today?

Appreciate your help.

[Luddite]

LIkely being swamped with last miniute activations to get the bonus. Suggest you wait until tomorrow, and clear your browser's cache, or use incognito mode.

Just in case read: BE PREPARED

If you have Koodo prepaid, you cannot do the port-in from self serve but must contact the moderators. 

Click this: message to moderators to send a private message to the moderator team with a description of your issue. Moderator hours are: Monday to Friday, 9 am (ET) to 9 pm (ET); Saturday - Sunday 9 am (ET) - 7:30 pm (ET). Usually they answer within in 24 hours, but can take a few days.

Do not send multiple messages. This pushes you further back in the queue as the system takes into consideration your most recent message.