Porting from Shaw/Rogers

[Martin64]

I began the porting process, Public informed me Rogers had put in a port request that was blocking Public's request. I had Rogers cancel their port request, and then tried to contact Public/Koodo agent. Was messaged a callback was incoming, but no call came,and no record of my request. I tried porting through Public again,but got message stating number was not eligible for porting. How can I tell if my number has been ported, or reach a human to finish this dance?

[softech]

@BKNS27 We all use Koodo's Porting Eligibility check for more accurate results (Although it is still just 98% correct), so why use Ooma's?

[computergeek541]

---

@BKNS27 wrote:

@Martin64 

There could be a slim chance your number can’t be ported. Check to see if it can or not at:

https://www.ooma.ca/check-portability/ 

---

Using's number portability check will not give accurate results as may not have phone numbers for the exact same cities as Telus.

[BKNS27]

@Martin64 

There could be a slim chance your number can’t be ported. Check to see if it can or not at:

https://www.ooma.ca/check-portability/ 

[HALIMACS]

@Martin64 

I will send you a number that you can call to help with porting. (I would post it here, but Public Mobile scorns on us doing that 🙄)

To get that number, tap your envelope icon, upper right or your avatar and go down to Messages

[hairbag1]

@Martin64 

use this link to message a Customer Support Agent for their help...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437