Porting Number

[mgbbullcat]

I need to port a number. Public Mobile need to resend the request within 24 hours. I tried to submit a ticket but keep getting an error 404. Please advise. 

[Priority]

If you call the Telus/Public Mobile Porting Department they'll be able to cancel any old Ports so that you can resubmit the new one from your My Account settings. 

[mgbbullcat]

In and thank you

[mgbbullcat]

Amazing, thank you for your help. Sent them a message hopefully they're good about replying quickly!

[cellphoneuser1]

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@mgbbullcat wrote:

Thanks...New here. So I just go to my messages and put CS_Agent in the To?

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yes but this link will work too https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[mgbbullcat]

Thanks...New here. So I just go to my messages and put CS_Agent in the To?

[cellphoneuser1]

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@mgbbullcat wrote:

I need to port a number. Public Mobile need to resend the request within 24 hours. I tried to submit a ticket but keep getting an error 404. Please advise. 

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The chatbot tickets don't always work.  Send a private message to CS_Agent.