Need Help. No service

[MarryTA]

Hello, Just transferred my number following the instructions. However the port was completed before I got to activating the SIM and now unable to authenticate for full access since it is sending text to the phone number which is technically not even anywhere. Can I please get some help? 

[MarryTA]

Thank you

All sorted. 

[Chalupa_Batman]

Hi @MarryTA 

Click on "Didn't get code" and there should be an email option to send it to. If you don't see that option, please create a ticket so a CS Agent can help fix it.

If you're still getting errors, please create a ticket.

To Submit a ticket, please click the following link to access the Public Mobile Chatbot:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type: Customer Service Agent