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Moved over to Koodo through winback offer couple of months ago and noticed today Public is still charging my credit card. I have no idea why since the account was closed and number was ported over to Koodo. Can a rep please assist? Thank you

Hello, Just transferred my number following the instructions. However the port was completed before I got to activating the SIM and now unable to authenticate for full access since it is sending text to the phone number which is technically not even ...