Port didn't work service

[Deepak1]

Hello group so my friends  phone  is activated but not fully functional  not getting  phone calls from landlines  and some other phone numbers also not getting  the 6 digit authentication  code. Please help

[Handy1]

@Deepak1  Excellent happy to hear and glad I could help 

[Deepak1]

Called the number looks like they did re-port its working now.

[Handy1]

@Deepak1  Please use the link to support in my last reply to help 

[Deepak1]

Getting  most inbound calls. Except  a few from work are not able to reach her. As well as Landlines are not able to connect.

[hTideGnow]

hi @Deepak1 can you get inbound calls at all?? just not from landline?? it is much different whether you only not get calls from landline or not from everyone 

[Deepak1]

It's been 3 weeks  since activation  still have problems 

[Handy1]

@Deepak1  I’ll private message you the porting  team number . They can give update on the port or re start it if needed 

[Deepak1]

Gets code in email but after putting that code it automatically  says to code sent to phone number to trust the device and doesn't get code

[Handy1]

@Deepak1  Are the land lines that are trying to call voip line ?? If so they can take up to 7days to work . It’s not instant like traditional land lines from bell . As for you not getting code . Tap “didn’t get code “ it can sometimes give you option to send code to email instead . If still no luck please submit ticket with support to gain access to your account 

send  a  private message   To CS_Agents

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437