Service not working

[sainiaman]

Please activate my plan. Its been 5 days that it is not working 

[hTideGnow]

hi @sainiaman 

did you try reboot your phone? and tried Reset network settings?

physical or esim?  If physical , tried on another phone

if same, ask PM support to help

 you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

[Chalupa_Batman]

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@sainiaman wrote:

Please activate my plan. Its been 5 days that it is not working 

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Hello @sainiaman 

We are all customers like you. Nobody from Public Mobile looks at these forums.

1. Have you rebooted your phone?

2. Have you tried your SIM card in a different phone? Sometimes they need to be 

3. Have you tried to reset your network settings and reboot the phone?

If all this fails, contact a CS Agent via this link. They will reply in the top right corner of the page.

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437