Porr in phone number from freedom

[MatNnn]

I need port in phone number from freedom

[hTideGnow]

hi @Lien1 

i have sent you number to the porting support team, please check

[Handy1]

@Lien1  I’ll send you porting team number private message and they can re trigger the port request for you 

[Lien1]

Hi, please resubmit my ticket to transfer my number from Rogers to Public mobile.

[Handy1]

@MatNnn  Will send you the porting team number private message as we not allowed to post it here and they can re trigger the port request for you 

[MatNnn]

Got message from Freedom. Reply yes

But public mobile sent another said wrong account.

When I input the account number public site not allow letter only number

[MatNnn]

Got message from Freedom. Reply yes

But public sent another said wrong account.

When I input the account number public site not allow letter only number

[Phil_Adelphus]

The instructions are here:

https://www.publicmobile.ca/en/on/get-help/articles/transfer-your-number 

As already noted, leave your old sim in the phone to receive the text from your old provider and reply YES within 90 minutes, and best to use the old account number rather than the IMEI of the phone

[Handy1]

@MatNnn  You can do this on activation or afterwards . But in any event when you do make sure your freedom account is active and leave the freedom sim in the phone so you can reply YES to the confirmation text to port number . And also note just use freedom account number not the IMEI ignore it it’s not needed 

[mojorising]

What steps so far, if any, have you taken online to do this?

Have you downloaded the Public Mobile app? you're going to need it to get this done.