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Referal code

MahdiA1
Great Neighbour / Super Voisin

I have referred 4 people but I only get 2 $. Why? These are the numbers I didn't receive reward:

-7314

-8321

 

3 REPLIES 3

HALIMACS
Mayor / Maire

@MahdiA1 

To check the current status of those accounts attached to the numbers you did not receive credit for, call 18554PUBLIC , enter their 10-digit number and listen to the messaging.

Note, you are communicating here with other customers just like you, not Public Mobile staff, so we cannot tell you anything related to your individual account.

hTideGnow
Mayor / Maire

HI @MahdiA1 

those 2 numbers are the only one showing on your MyRewards? 

Check if your friends and see if anyone left or account suspended.  PM will only give you rewards for friends still active

but you can submit ticket with agent and ask them to check

  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

 

Handy1
Mayor / Maire

@MahdiA1  Is it possible 2 of the referrals accounts are suspended or they recently left PM 

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