for your usage history, you only have one page that has data traffic? One thing, do not use the Sort feature on the Usage history, it is not working. It looks like it is sorted but it is not. So, filter from current cycle start date and then really look every single page to find the lines with "Web"
And, can you post a screenshot of the overview tab showing My Data & Add-Ons? Something like this:
@Lolcgboom wrote:I'll check the date on his phone, but last time I checked it looked like it was set correctly. There shouldn't be any data limit set on the phone itself. It shows the data used way under the amount in his plan.
@Lolcgboom this is the screen:
the things to check:
1. Because PM is running on 30 days while your phone is monthly, after couple months, the Cycle starts date on the phone will be off. So, you would like to manually change it back to match your PM cycle date if you are using the "Set Data Limit" feature
2. for Set Data Limit, make sure you have set the proper Data Limit. Of course, as stated above, the date has to match your current PM cycle start date or odd things will happen
I went through all the screens, this is the only one that showed data usage.
