Is anyone else seeing this on the Plan and Addons page? My account is active and service working, but my plan info is missing on the main self serve page under Account Status and I get redirected to a page called "Generic error" with the below text when I click Plan and Addons:
It looks like something went wrong, but don’t panic.
Log out and then log back in again to continue. Or return to the Login Page .
Solved! Go to Solution.
I just checked and it seems to be working fine for me, but I have faced this same problem once before.
I would suggest you switch to another browser (incognito/private mode if possible), and try again. It may also help to wait an hour or so before trying.
Let us know how it goes - all the best!
@J_PM : And just like that, the slap in the face that we all feel...continues unabated. That username needs to stop. I KNOW I'm not the only that feels this way. Do you care about peace and harmony here? Or is it really actually permitted as one of your CSA's stated? It is wrong. For all the reasons you've reminded us all of just hours earlier.