06-03-2022 11:32 AM
Hi,
My plan status is expired when i have enough balance on my account.
Can someone look into it for me.
yours truly,
Felix+
Solved! Go to Solution.
06-03-2022 11:40 AM - edited 06-03-2022 11:41 AM
@Felixn hi we can’t we are customers like you look in your account to see if it is active or suspended look for a reactive button in your account
06-03-2022 11:37 AM
Do you have service?
I you see this, ignore it; everybody get this message on renewal day:
06-03-2022 11:37 AM
If your renewal date is today or tomorrow, your account is put on temporary expired. This is normally so just ignore if you are on AutoPay or have sufficient funds.