Phone stolen, how do i port my number?

[AndrewMiller]

Phone was stolen and i desperately need to keep the phone number it had. This is ridiculously difficult to get any help, direct communication from this company. Would appreciate any help. How do i transfer my number to a new phone? I get the error 404 code even after clearing cache, and whatever else they suggest. Nightmare situation. 

[Dunkman]

@AndrewMiller 

You will need to download the PM app on your new phone.  Then purchase another eSIM ($5) for your new phone.  

[AndrewMiller]

Thanks for the reply, appreciate it. How do I get them to give me a new e sim? I cant seem to connect to any live chat members, have tried endlessly

[hairbag1]

@AndrewMiller 

get a new phone and a new sim...then go in to your PM account to change sim number...voila...good to go !