Phone says I'm out of minutes

[Aby1]

I am new to PM and my phone says that I've used all my minutes when I should have unlimited minutes as I haven't used any calling yet and texting works. Haven't needed to try my data because I'm on WIFI. I signed up for the $25/mth plan with the bonus of 2GB of data. Not sure what to do here. How to get my phone working so that I can make calls, text and have data. 

[Aby1]

Thanks it works 

[guitarpickr · Accepted solution]

Hi Aby1, welcome and sorry to hear about your problem. Try to shut down your phone and wait 10 seconds before turning it on. It should work then. Cheers

[hTideGnow]

HI @Aby1   does incoming call work?   If your account is Active, reboot your phone once and it should fix it

[Yummy]

Most reliable counter is at your PM account. Log in and see what it says.

But you being on $25 plan in/out minutes are irrelevant as you are unlimited.

Try rebooting your phone.

[VIP_Tech]

Hi @Aby1 

try Rebooting device..

for 2GB bonus for the next 12 months (publicmobile.ca) may take up to 2 business days for bonus data to be applied.

[softech]

@Aby1   This is a common glitch.  NO worry, just reboot your phone and it should be good