07-08-2024 10:49 AM
07-08-2024 10:53 AM
your account was not fully setup., ask PM to check. You can open ticket with PM , but probably you cannot submitt ticket with chatbot as you cannot receive 2FA code, so message PM
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
07-08-2024 10:51 AM - edited 07-08-2024 10:51 AM
Have you tried restarting the phone? If it still does not work try putting the old SIM card in to see if it is still working, calling, texting etc. If it is then your porting did not work and you will need to request it again. You should be able to request it again through the PM app. If you cannot, let us know