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Payment not received

Loverofdogs
Great Neighbour / Super Voisin

I have automatic payments from my credit card. Card is still valid. No changes. What is the problem?

2 REPLIES 2

dabr
Mayor / Maire

@Loverofdogs   It might just be a message sent out in error (PM is known for sending out incorrect SMS) and if you service is working then it would be safe to ignore. 

softech
Oracle
Oracle

@Loverofdogs unfortunately the pre-authorized payment could fail

 

please login to My Account and make a manual payment to resume the service.  Just click Reactive my plan and follow the steps

E2-Suspended-Reactivate_Watermarked.jpg 

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