03-29-2023 03:34 PM
I have automatic payments from my credit card. Card is still valid. No changes. What is the problem?
03-29-2023 03:38 PM
@Loverofdogs It might just be a message sent out in error (PM is known for sending out incorrect SMS) and if you service is working then it would be safe to ignore.
03-29-2023 03:35 PM
@Loverofdogs unfortunately the pre-authorized payment could fail
please login to My Account and make a manual payment to resume the service. Just click Reactive my plan and follow the steps