11-27-2023 01:37 PM - last edited on 11-27-2023 08:12 PM by computergeek541
Hey guys,
Not sure if I did something wrong when I switched the plan from the $34 20GB to the $34 40GB plan. I started the 20GB plan on Nov 19. PM has charged me 34 dollars for it. I found that I could switch to the Black Friday deal which is $34 40GB on 25th so I switched it. I got charged another 34 dollars again.... Any suggestions please.
Solved! Go to Solution.
11-27-2023 01:46 PM
😢😢😢Sad.... Ok, whatever, good lesson to learn this time. Thank you for answering the question!
11-27-2023 01:41 PM
Sorry @Thelastjedi, I don't think so 😞
11-27-2023 01:40 PM
uh... I see. Is there any way to get a refund back? I guess no?
11-27-2023 01:38 PM
HI @Thelastjedi
because you have used Change now instead of Change on Renewal
You should have used change on Renewal option.
I think it is too late now
11-27-2023 01:38 PM - edited 11-27-2023 01:39 PM
Hi @Thelastjedi,
I understand the confusion with the charges. In the world of prepaid plans like PM, switching in the middle of your billing cycle can result in additional charges for the new plan. To avoid being charged twice, it's a good idea to schedule plan changes for the next billing cycle.