Paid amount due - service still expired?

[DCfreedom]

My plan expired a week ago and I just now paid the amount to have it reinstated. There's still no service on my phone and when I log in it shows plan still expired. My payment has posted as it shows the amount in available credit. Any idea?

[computergeek541]

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@Mattmckay wrote:

Click the reactive service button

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This was asked of the member in the first reply the mesaage thread more than 8 hours earlier.  I know that you're probably eager to contribute but please try read the threads to see if a reply is needed.

[Mattmckay]

Click the reactive service button

[DCfreedom]

I restarted the phone and still nothing but I just added a dollar to the account and it's working now. Thanks a lot for the help!

[dabr]

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@DCfreedom wrote:

I tried the lost/stolen thing. It's showing active now but still no service

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Did you reboot your phone afterwards?

[DCfreedom]

I tried the lost/stolen thing. It's showing active now but still no service

[iliketotalk · Accepted solution]

@DCfreedom try the lost stolen trick if that doesnt work try adding 1 dollar to your account these tricks sometimes wake things up 

[DCfreedom]

Hey, yes I do. When I click it, it takes me to the payment page. But my payment was already posted. It shows an available balance and 0.00 due. So if I try to pay the amount due and submit it just says account already has enough balance. 

[iliketotalk]

@DCfreedom  hi do you see a reactivate button in your self serve account?