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DCfreedom · 07-11-2020

My plan expired on July 9 and I wanted to change my plan.. so I did that, made the payment, and now it shows zero amount due, plan expired, and nothing working. I tried making another one dollar payment to get the system moving, also tried the lost/s...

DCfreedom · 08-28-2019

My plan expired a week ago and I just now paid the amount to have it reinstated. There's still no service on my phone and when I log in it shows plan still expired. My payment has posted as it shows the amount in available credit. Any idea?

DCfreedom · 07-11-2020

Thanks for all the suggestions. I was downgrading the plan but yeah, I didn't make a payment before doing that.. so I think that might be the problem. I've tried everything mentioned here and still no luck so I've sent a message to the moderators. Th...

DCfreedom · 08-28-2019

I restarted the phone and still nothing but I just added a dollar to the account and it's working now. Thanks a lot for the help!

DCfreedom · 08-28-2019

I tried the lost/stolen thing. It's showing active now but still no service

DCfreedom · 08-28-2019

Hey, yes I do. When I click it, it takes me to the payment page. But my payment was already posted. It shows an available balance and 0.00 due. So if I try to pay the amount due and submit it just says account already has enough balance.

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Zero amount due and no service

Paid amount due - service still expired?

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Re: Paid amount due - service still expired?