10-23-2024 12:48 PM - last edited on 10-23-2024 06:05 PM by computergeek541
Just got a text for this promo via text message but I can't find the additional details (like, aside from that, what's included in the new subscription like unlimited minutes (and which countries), unlimited international text/picture messaging, the call features... ).
Is there a link out there to review it or can someone confirm how this would work?
I'm fine with my $40 monthly 5G 60GB unlimited Canada minutes but who wouldn't take the promo if it's the same price and at least the same features 😀
Thanks!
10-24-2024 10:29 PM
HI @OKNoWay
yes, it is a legitimate offer. I think someone posted it earlier
and PM has been sending offer like this via sms to selected customers, consider you won this found of the lottery.
10-24-2024 10:22 PM - edited 10-24-2024 10:25 PM
@OKNoWay Those target text offers , aren’t online probably why you don’t see it online , did the text come from a 4 digit short code ? Is so I think its still legitimate offer and the agent you had just isn’t aware
10-24-2024 10:19 PM
Thanks! I did as suggested and got an agent who can't figure out why I got the promo at all since none exists (even though I provided a screenshot of it). Makes me wonder now if it was a phishing or scam.
Guess that would be why I couldn't find the promo on the PublicMobile site... .
10-23-2024 01:17 PM
yes, samd features but more data.
only problem is a 90 days term
10-23-2024 01:00 PM
@OKNoWay wrote:Just got a text for this promo via text message but I can't find the additional details (like, aside from that, what's included in the new subscription like unlimited minutes (and which countries), unlimited international text/picture messaging, the call features... ).
Is there a link out there to review it or can someone confirm how this would work?
I'm fine with my $40 monthly 5G 60GB unlimited Canada minutes but who wouldn't take the promo if it's the same price and at least the same features 😀
Thanks!
You can always confirm with a CS Agent what the plan offers since it's not on the website for your peace of mind.
To submit a ticket with CS Agent using this Chatbot link
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
10-23-2024 12:59 PM
@OKNoWay sounds like it’s 15 extra GB for same price , well 45Extra GB over the 90 days . And it’s safe to assume it’s unlimited plan like you have now so just reply YES to the text and it should change to that plan for you in your renewal date