10-23-2024 06:30 PM - last edited on 10-23-2024 08:20 PM by computergeek541
I did the esim transfer last night and I'm still not receiving texts or calls, and I can't send texts but can make calls - everything else seems to be working. I confirmed the transfer with my previous provider within 10 minutes. Please help!
10-23-2024 07:07 PM - edited 10-23-2024 07:08 PM
then you need to ask PM to help
message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
and @SammiRae I will also send you PM porting assistant team number, check your inbox
10-23-2024 07:06 PM
Can you please also send me the number? I'm not able to send/receive texts and can't receive calls but can make them.
10-23-2024 07:02 PM
Thanks, I tried that too and still nothing.
10-23-2024 07:01 PM
Thanks, I tried that and nothing happened.
10-23-2024 06:35 PM
Try rebooting your phone by powering off then back on and see if that helps.
10-23-2024 06:32 PM
@SammiRae Maybe try to reset network settings