No unlimited data plan?

[Blazin]

I want to change my plan to unlimited data but either it won't let me or public mobile don't have this kinda plan I can switch too

[Blazin]

I only have a phone nothing else

[hairbag1]

@Blazin 

please try logging in to your account on a laptop. See if that opens up a whole new vista for you.

[Blazin]

I got to change subscription an only get 4g don't show 5g

[Blazin]

I got to change subscription an only shows 4g

[softech]

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@Blazin wrote:

When I do that it only shows 4g no 5g 

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@Blazin   you are talking about your phone?

you can still use the 5G plan on a 4G phone.  Make sure you phone is selected with 4G or LTE network. Your data speed might would not be 250Mbps , but will still be higher than the capped speed of the 4G speed plan of 100Mbps, maybe close to 150Mpbs

[hTideGnow]

HI @Blazin 

can you login My Account? 

It is on Change Subscription page

[Yummy]

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@Blazin wrote:

It won't allow me to change subscription says I need new account an Sim card 

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Where do you see that. I just checked and I did not find any reference to NEW account nor NEW SIM? For existing customers upgrading plans...

[Blazin]

When I do that it only shows 4g no 5g 

[Blazin]

It won't allow me to change subscription says I need new account an Sim card 

[softech]

@Blazin   you are existing subscribers?

then just login My Account, click Change Subscriptions on the top right 

(Please note that the screenshot below was showing a different plan)

https://myaccount.publicmobile.ca/en/account/plan/change-plan

[hTideGnow]

Hi @Blazin 

the current $65 plan of 50GB is unlimited.. After 50GB used, the data will be 512Kbps

[Blazin]

I seen the 5g plan but it says I got to start a new account to get it an new Sim card 

[softech]

@Blazin   The 5G plans are "unlimited".  it has limited data bucket on 5G, once you used up the data, you can continue using the data at throttled speed of 512kbps

[Yummy]

Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in.

PM does have 'unlimited' data (with reduced speed after plan limit). One of the plans is 5G/$65.