No service for 48 hours

[Marc_NL]

I’m a long-time customer, grandfathered on one of the old 90-day plans, living in St. John’s, NL. I’m running an iPhone 12 Pro, iOS 15.0.2. Since Friday I have no cellular or mobile data service at all. Only Wi-fi works. 

1)It’s not a tower issue because it doesn’t change when I drive elsewhere.

2) I have tried rebooting my phone/airplane mode/setting it to 3G only. Nothing.

3) Removing the SIM and rebooting the phone makes it pick up the network for about a second, at 1 bar strength, then it quits again.

I don’t have another SIM to try, unfortunately. At this point I’m about out of ideas. 

[Marc_NL]

Nope, not the issue. I have regular data left, plus a couple promo add-ons that I haven’t touched. Also this issue is affecting my voice service as well. 

[ShawnC13]

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@Marc_NL wrote:

I’m a long-time customer, grandfathered on one of the old 90-day plans, living in St. John’s, NL. I’m running an iPhone 12 Pro, iOS 15.0.2. Since Friday I have no cellular or mobile data service at all. Only Wi-fi works. 

1)It’s not a tower issue because it doesn’t change when I drive elsewhere.

2) I have tried rebooting my phone/airplane mode/setting it to 3G only. Nothing.

3) Removing the SIM and rebooting the phone makes it pick up the network for about a second, at 1 bar strength, then it quits again.

I don’t have another SIM to try, unfortunately. At this point I’m about out of ideas. 

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@Marc_NL, when did you do the update to 15.02 could it have been right after that update that you started to experience the service issues?

[HALIMACS]

@Marc_NL 

Could you have reached your data allotment limit for this cycle?

Check your account self-serve to see.  While there, check account status if "active".

Does your calling and texting (both in and out) work?