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New subscriber and RCS group chats are not working

Acania
Great Neighbour / Super Voisin

Hi! 

I am a new subscriber with a Google pixel 6. Moved over from Telus. My RCS group chats worked fine with telus. Now it says they are currently unavailable and to turn on the RCS option, but when I go into settings it says it's not supported..I have group chats for work that I use so these need to work for me. I checked my APN and it is fine and I've cleared my cache on my Google messages app, and rebooting my phone! Any help is appreciated!

1 REPLY 1

softech
Oracle
Oracle

@Acania 

Go to Google Play Store and make sure Google Message is updated with the latest 

Tuen go to Settings on Google Message app  to disable RCS . Wait 5 mins and reboot the phone, them go back to the settings to re-enable RCS for it to re-register 

 

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