New account

[France123]

I cant seem to open a new account because it will not recognize my cell phone number and i dont get a password sent

[MacMe]

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@Luddite wrote:

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That deal is only for talk/text plans. If you want a plan with data either order a SIM online, or pick one up at a WOW Mobile kiosk. When you activate, provide a referral number for a friend who is a PM customer and you will get a $10 credit anyway (i.e. SIM cost). That way you can pick any plan and do it all online.

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 I believe you still get a free SIM when you activate at Walmart and take any plan.  The $20 credit is for talk and text plans.

[Luddite]

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@MacMe wrote:

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@France123 wrote:

I have not got a SIM card yet dont know if that makes a difference

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You can get a free SIM for activating at Walmart:

https://productioncommunity.publicmobile.ca/t5/Announcements/UPDATED-Get-a-SIM-20-bill-credit-when-y...

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That deal is only for talk/text plans. If you want a plan with data either order a SIM online, or pick one up at a WOW Mobile kiosk. When you activate, provide a referral number for a friend who is a PM customer and you will get a $10 credit anyway (i.e. SIM cost). That way you can pick any plan and do it all online.

[MacMe]

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@France123 wrote:

I have not got a SIM card yet dont know if that makes a difference

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You can get a free SIM for activating at Walmart:

https://productioncommunity.publicmobile.ca/t5/Announcements/UPDATED-Get-a-SIM-20-bill-credit-when-y...

[meocon]

@France123 you cannot creat an account without Public Mobile number 🙂 You have to activate a sim card first and then create an account. 

[France123]

I have not got a SIM card yet dont know if that makes a difference

[France123]

No i am trying to set up new account from Telus phone

[MacMe]

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@France123 wrote:

I cant seem to open a new account because it will not recognize my cell phone number and i dont get a password sent

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Where did you activate/buy your SIM card from?

[meocon]

@France123 did you just port your number over Public Mobile?

[meocon]

@France123 I recommend you send a private message to the moderator team and ask them to fix that up for you.  include your account# or phone#, as well as your account PIN (if know) to help speed up the identification process.

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