07-03-2022 12:06 PM
Hi,
I would like to create a new account and transfer the PM number from the existing account to mine.
Please advise.
Thanks,
Alex
07-04-2022 04:37 AM
The "Why" is the question to be answered. Once that is known then a possible solution can be offered to your query. But yes its possible but whether it's probable depends on many factors and it is against official policy to do so....but I can confirm it has been done on a case by case basis with a compelling reason and as always its YMMV.
If done you do have the correct procedure...activate a new account to move the desired phone # to and the old account gets assigned a new phone #.
07-03-2022 02:42 PM
@slobidker wrote:Hi,
I would like to create a new account and transfer the PM number from the existing account to mine.
Please advise.
Thanks,
Alex
@slobidker transferring numbers between PM accounts is not done.
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07-03-2022 12:33 PM
@slobidker wrote:Hi,
I would like to create a new account
With PM?
and transfer the PM number from the existing account
Who owns the existing account?
to mine.
Being the new account you are asking for?
07-03-2022 12:20 PM
@slobidker you have a new line on the new account? they have stopped help with accounts swapping for some time
07-03-2022 12:18 PM
You could ask a CSA but from what we hear here, it is doubtful.
If you are on the old rewards. Your request would likely into the less preferred, but still good, new points program.
The question is WHY. If we knew that, perhaps other solutions can be provided.
07-03-2022 12:13 PM
So...you want to keep account #1 going and start a second account using number from account #1 ? Is that correct ?
Why not just create a new account / new number and give it to whomever has account #1...then you take over account #1.
07-03-2022 12:09 PM - edited 07-03-2022 12:13 PM
@slobidker Hi I’m sorry but it is not possible to move a phone number between two accounts at Public
07-03-2022 12:08 PM
Why?
You could transfer the number out to another provider and then transfer it back in to the other account.
But again, why?