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Need help with a number port in limbo

Doomsick
Great Neighbour / Super Voisin

I just realized I am having the number port error and have been missing work calls for like a week now lol How do I have a moderator force my number transfer through asap. Any help asap is appreciated! Thanks!!!

3 REPLIES 3

Handy1
Mayor / Maire

@Doomsick  Please submit ticket with support . or you can try the porting team number also to see if they can re trigger the port request for you will send you that number private message 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

Priority
Deputy Mayor / Adjoint au Maire

When you initially Ported in did you use the Previous Providers Account Number or the IMEI Number? 

Did you approve and Reply 'Yes' to the Port Request from your old Providers SIM Card?

hTideGnow
Mayor / Maire

hi @Doomsick 

you can call the porting team and they can re-initiate the porting for you.  I will send the number to your Community inbox

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