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Transferring number after subscription expiry

dlin
Great Neighbour / Super Voisin

I'm switching to a new provider and my subscription with PM ended yesterday.  However, to port my number over, I need to receive and respond to a text from PM to authorize the port.  Is there a way to receive that text without paying for a whole new subscription? 

3 REPLIES 3

Phil_Adelphus
Mayor / Maire

@dlin   What carrier are you going to?  If it's in the Telus group it may be possible to port without the PM account being active.

dlin
Great Neighbour / Super Voisin

@eddieO Yeah I figured as much... thanks for the confirmation!

eddieO
Town Hero / Héro de la Ville

@dlin, unfortunately not, your account must be active for the porting to take place and unlike most other carriers, since PM is a prepaid service you will not get any of the "unused" month back as a credit or refund

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