My cell phone's texting and phoning did not work. It said my Simm Card had no signal. I just got a new Simm Card from Public Mobile inserted it and updated it and nothing has changed. Do I need a new phone Or is there something else I can try?
@Bengie check the easy items first:
If the above options don't solve your issue, you may just have a damaged SIM card.
Reboot your phone by powering off then back on. Dial 1-855-4PUBLIC from another phone to check the status of your account. If your account is active/subscribed then it could be the phone.
What is the make and model of your phone?
Contact a CS_Agent to investigate to see if there is a provisional issue with your SIM by pm at:
@Bengie Have you rebooted the phone ? Did you update the sim card number on computer or mobile ? Best to do it on computer . Here’s link to support to investigate if all else fails
send a private message To CS_Agents click
VVVVV Link below VVVVV