My phone doesn't work, i've had call forwarding working since 3 years+

[chinmay]

Hello,

I've had call forwarding setup from public mobile to another carrier for 4+ years, for some reason it seems to not be working. Can someone help look into the account and see what's going on? 

[maximum_gato]

@chinmay 

Read this post by @Nezgar ....

https://productioncommunity.publicmobile.ca/t5/Get-Support/RE-Call-forwarding/m-p/961696/highlight/t...

[dust2dust]

Do you use the all forward option or conditional options? There seems to be a problem with conditionals the last little while. Perhaps related to volte stuff. But all forwarding should still work.

[chinmay]

Ya i created a ticket lets see.. 

[mimmo]

This is a public forum only. No one here can look into your account.

Have you checked if your account status is active maybe an auto payment failed?