My account

[MP14]

how do I use my self serve account?

[hTideGnow]

HI @MP14 

Just login.  

It would then send an security code to your email

Check your email for the 6 digits code.  Just enter the 6 digits, you don't even need to hit Enter, wait could seconds and it will bring you in to My Account

There you go, a new model looking My Account

[shimdog]

Can you further clarify your question? What part of the self serve account are you having trouble with?

[popping · Accepted solution]

@MP14 

https://telusidentity.telus.com/

Use your email address and the password which you provided during activation to login your new self-serve account.

The first page will show you the plan and add-ons you have.

[dabr]

@MP14   You can add a payment card (Visa Debit/CC) and set up "pre-authorized payments" which will take the payment for your plan at your next renewal.  Also to purchase add-ons for domestic or roaming (US) use.  Also you get to view your phone service usage.

[Timer]

@MP14 

try to get verification code by email
and when you press the 6 digit number and not press anything 

just wait a 3 second automatically be login

and you will see full info about your account