@Slowgold99 You possibly pre paid for a plan and SIM card to come . If that’s the case the service won’t start the sim . Also PM being pre paid is also no refunds . But all you can do is submit ticket with support which you said you already have and way their reply . If you don’t activate then you won’t be charged again .
I understand. But I don't even have an account number or anything. I was trying to sign up for the service. My card was charged. It's still asking me to resume activation (pick a plan) So clearly the card was charged at some point and shouldn't have.
@Slowgold99 I’m a customer like you . I don’t work for Public mobile . It’s a pre paid service and doesn’t send out emails after payment you can however download your bill from your account
