My Account page is gone?!

[Crackalack]

Hi I click on my account page and it isn't there   only shows advertisements. What is wrong with it?????? Why can't I see my plan or data usage or anything?  Is anyone out there????   ps 

The following labels are not available here: error What !#@$##$% label can I use???

[BKNS27]

@Crackalack

Try login on the PM app and see if that works.

[Meow]

Use clean browser, incognito mode, clear cache. Sometimes refreshing page few times help. From time to time I get blank page with 'unrecognized' but refresh fixes it.

I have no issue accessing My Account (using computer).

[hTideGnow]

HI @Crackalack 

you don't even get to login page? or after you login, it asked you to Reactivate account or activate new plan?

if you can login but get that page, you need support agent to check your login agian

please message them: 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[slusagm]

dd you  use this link to access?

https://myaccount.publicmobile.ca/