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sdthenc
Good Citizen / Bon Citoyen

I am receiving voice messages from what I believe are blocked numbers. Why does this happen?

How can I turn off voice messages completely?

30 REPLIES 30


@z10user4 wrote:

Get into voicemail


Is there anywhere complete guide to PM's voicemail?

I tried to set up silent greeting but I cannot delete what PM calls 'name' message. It looks like there are two type of recording: one is 'your name' (which me dumb started to record then stopped but cannot delete it) and then actual greeting message.

Bottom line is I want whoever reaches my vmail to hear silence...

sdthenc
Good Citizen / Bon Citoyen

Thank you


@Meow wrote:

@z10user4 wrote:

Get into voicemail


Is there anywhere complete guide to PM's voicemail?

I tried to set up silent greeting but I cannot delete what PM calls 'name' message. It looks like there are two type of recording: one is 'your name' (which me dumb started to record then stopped but cannot delete it) and then actual greeting message.

Bottom line is I want whoever reaches my vmail to hear silence...


HI @Meow   do you want this?  personalize greeting but with silence

If I understand correctly, you are trying to set a standard greeting message?

 

  • From the handset, dial 1+ the 10-digit phone number + Send.
    or
  • From a landline, dial the 10-digit phone number and press the star key to interrupt the system greeting

Enter password when prompted

Press 3 for Greetings options

Press 1 for Personal Greetings options

Press 6 to activate standard systems greeting

 

VIP_Tech
Model Citizen / Citoyen Modèle

Hi @sdthenc 

i Search and i found this maybe is help you

How to Disable/Turn off Voicemail on iPhone

 

also you can try get in touch with  Customer Support Agent (publicmobile.ca)

they can Disable Voicemail Feature from your plan,

CSA Hours Of Operation (publicmobile.ca)

Verify your identity (publicmobile.ca)

darlicious
Mayor / Maire

@sdthenc 

There are other options that will help eventually lessen the amount of spam calls you get then instead of them still hearing a voicemail message indicating an active phone line they can by redirected to a variety of messages or a fast busy signal etc....or Lenny he's good for a laugh!

 

Thanks to our resident voicemail expert @Nezgar  who has compiled many options to deal with unwanted spam calls.

 

Here are some of the phone numbers you can program your call forwarding to along with instructions in the original post of this thread and the Lenny thread.

 

https://productioncommunity.publicmobile.ca/t5/Get-Support/Fun-with-Conditional-Call-forwarding-and-...

 

https://productioncommunity.publicmobile.ca/t5/Get-Support/Lenny-the-Telemarketers-worst-nightmare/t...

 

 

 

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

@sdthenc 

 

Glad you found a solution that worked - that's awesome!

 

Can you confirm, out of curiosity, were ALL CALLERS going to your voicemail, or just some callers?

 

Just wondering how (or if) that might have been happening to you... thanks.

sdthenc
Good Citizen / Bon Citoyen

Not all callers. Some are reg folks with identified numbers unanswered by me. Normal.

 

OH, then it sounds like perhaps you have your device set to ring through only those within your Contact list.

 

Perhaps that is why those other 'non identified' or 'spam' callers went straight through to voicemail.

 

Just a hunch.

darlicious
Mayor / Maire

@sdthenc 

That's why I am wondering if you really want to turn off the option to leave a voicemail in case there are some important messages you don't want to miss like specialist doctor appointment times or family emergency messages etc....where as programming the different conditional and unconditional call forwarding can redirect blocked calls to one specific number ie. "This number is for outgoing calling only." where as others could go to a voip app with voicemail turned off etc... while any of your contacts could still just go to your pm voicemail.

 

 

 

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

sdthenc
Good Citizen / Bon Citoyen

Some only.